Episode Transcript
Speaker 0
We recently reached out to our community and asked if you could make one sleep wish in perimenopause, what would it be?
Speaker 1
And we got a lot of responses. Thank you. And we're sorry you're not sleeping well.
Speaker 0
Yes. We're not either. But one of the emails we did receive really, I think, captured what most of us are feeling when it comes to our sleep. Michelle, would you read it to us? Sure.
Speaker 1
One of our tips subscribers writes, my sleep wish during perimenopause is simple in theory, but wildly elusive in practice. Peace. Not just the kind where the house is quiet and the lights are off, but the deeper, more luxurious kind where my mind doesn't immediately seize the opportunity to host a midnight anxiety conference. I I want to fall asleep without negotiating with my thoughts, without overheating like a space heater set to chaos, and without conducting a full body audit of every discomfort known to humanity. And once I'm asleep, I'd like to stay asleep, not wake up at two seventeen AM because my bladder has suddenly developed Olympic level urgency only to restart the entire production from the beginning because that's really the issue, isn't it? Not just falling asleep, but the relentless reset button. Of course, there are solutions, a pharmacy's worth of options, a small fortune in supplements, and the occasional gummy that promises serenity, but instead delivers vivid, cinematic dreams starring people I very much did not invite back into my life. So my sleep wish isn't complicated. I don't need eight perfect hours or some glowing wellness fantasy fantasy. I just want sleep to feel natural again, predictable, restful, like something my body remembers how to do without turning it into a nightly obstacle course. Wow. So well said. Right? Right? And, you know, I
Speaker 0
think that that email is exactly why partnering with Endy to create our reclaim your rest series was such a no brainer for us.
Speaker 1
Yeah. Sleep becomes a battleground in perimenopause for most. But the truth is it doesn't have to be quite this hard. There are evidence based solutions. It's just hard to cut through all of the noise to find them.
Speaker 0
Well and so if you haven't already checked out our ND series, you should check out the first three episodes in the reclaim your rest series. So far we've covered why our sleep gets disrupted and what we can do about it, how our sleep impacts our health span. And coming up, we've got the incredible Gina Levy and doctor Olinka Trejo, who are coming on to talk about how sleep impacts our weight.
Speaker 1
Today, we've got experts from Indi sharing their extensive research and customer insights on how an Indi mattress and sleep products can help you rise to shine.
Speaker 0
It hadn't even occurred to us that our mattresses could be contributing to our disrupted sleep and how the right mattress could be a game changing tool in our perimenopause toolkit.
Speaker 1
Let's dive in with Erin Gray, Endy's senior vice president customer experience, and Van Kretrowski, Endy's manager retail and product experience, and reclaim our rest because this is perimenopause. This episode is brought to you by Endy, Canada's best mattress trusted by over one million happy sleepers.
Speaker 0
In today's episode, we met Endy insiders who shared the behind the scenes of what really makes their mattresses the best. We got into the nitty gritty of how sleep evolves, especially during stages like perimenopause, and learned firsthand the impact of your sleep setup.
Speaker 1
Andi's mattress features breathable open cell foam to help regulate temperature and reduce disturbances, while their customizable pillow is designed to support you according to your preference so your body can settle in and stay asleep. Because when your sleep is supported, it shows up in how you feel every day. Upgrade your sleep today at Endy dot com. That's e n d y dot com. And right now, you can use code this is perimenopause one hundred at checkout for one hundred dollars off your new mattress. Some restrictions apply. Erin and Van, welcome. Hi.
Speaker 0
So excited to have you today.
Speaker 2
Yeah, we're really happy to be here.
Speaker 1
We're delighted, you're here. Is anyone who's been listening for any amount of time to This is Perimenopause, or following us on socials, they know that Michelle and I have been working on our sleep for a long, long time, a solid ten years now. What's crazy is it didn't dawn on us until we were looking for a partner for the podcast and and what we're doing in the newsletter that well, again, a partner whose value proposition aligned with our own. We're we're that's a priority for us. And we had experienced, an Indy mattress at a friend's house. We're like, oh, this would be awesome. And it was amazing to us that it didn't dawn on us until we were considering a partnership that maybe the mattress we've been sleeping on has been part of the problem. So we're really excited to dig into that today. We reached out to our community and asked them, if you could make one sleep wish in perimenopause, what would it be? Shocking. We confirmed no one is sleeping in perimenopause. And we also confirmed that the overlap or the the commonality within the reasons that they're not sleeping is pretty significant. And the most common was being able to stay asleep in things like pain, heat, wine, being very common suspected triggers. So Erin and Van, we're so happy you're here and help, add to this toolkit so that more of us can start getting a better night's rest.
Speaker 2
Amazing.
Speaker 0
I'm gonna start with the first question that came in from our, community.
Speaker 1
This is
Speaker 0
and this is also probably because this is one of mine. So the duvet dance, I'm calling it. I I start with all the covers. I have to have the covers up to here, and then inevitably, I throw them all off, and then I get cold and I put them back on. So I'm I'm on and off, on and off all night long, which is obviously disturbing my sleep. In in talking with you and in doing some research, we know that Endy's got cooling comfort foam and, that this might be a little different from the memory foam that's in some of the other mattresses. I'd love to know a little bit more about your technology and how it helps us to regulate our heat.
Speaker 3
Amazing. And duvet dance is the perfect way of encapsulating. And it's a really good signal actually that your sleep environment could use a bit of an update. Temperature fluctuations are such a hindrance to deep restful sleep, and our mattresses have been designed with that in mind. So first and foremost, we have open cell foam technology. So every foam layer in our mattresses all across our assortment have this technology. And what it means is you're just getting continued airflow traveling throughout the mattress, which is really, really important. We also have that undecooling comfort foam that you referenced, and that's the top layer in all of our mattresses. It's been infused with cooling gel, so you're getting a nice cool on contact feel as well when you get into bed. And then we compare this to something like a traditional memory foam, which are known to retain heat a little bit more. These two technologies kind of work hand in hand. So you're cool when you first get into bed, but then you have that continued airflow going throughout the night to keep you cool. And really when you look at, cooling technologies and mattresses, it's less about that feeling of cold. It's more about channeling heat away from your body so you're not waking up.
Speaker 0
Yeah. Great point. Because that that is right now, I'm I'm don't have my Endy mattress yet. It's coming shortly. So I really have been noticing that. It's I'm not sweating. I don't I don't have night sweats, but I'm definitely hot. And I don't know is it I've also got a dog and a husband on the bed, so I don't know if they're contributing to my heat as well. If we've got a whole family sleeping in one bed, does that does that do you have a solution for that? Can you regulate everyone's heat away from me?
Speaker 3
No. It's a great point because that's real life. Right? It's not, you know, just us in there. It's pets. It's kids. It's in and out. It's all of this kind of happening. Yes. This I think that's kind of the key thing is the open cell phone. The cooling thing, yes. You wanna feel that right when you get into bed. Mhmm. But you need your heat channeling away from you, and it's gonna be doing that regardless of where you are on the mattress by having that foam have that technology. So you can have multiple people in the bed, pets, etcetera, and that heat's gonna continue circulating throughout the mattress and away from your body.
Speaker 1
Amazing. I don't know if, Van and Erin, you know this about Michelle, but she used to sleep with all the, like, flannel pajamas, cool, shebang, and then the heat from menopausal changes started kicking in. And so it's shorts and a tank top, and she wears leg warmers to bed. So it literally is a duvet dance. She's got the dance tire on the whole yeah.
Speaker 0
Because my leg but because my lower legs do get achy if they're I don't know. It's so I'm so weird, but maybe I'm not that weird. It's quite the it's quite the scene. My bedroom is quite the scene.
Speaker 1
Quite the scene. Quite the scene for sure.
Speaker 2
It's not even just the mattress. It's also the fabrics that go along with what you're combining with the open cell technology that Van mentioned. I me too. I used to love cozy cozy warm pajamas, and now I'm I find that I'm wearing less and less to bed, just for comfort alone. And then, of course, the bedding that you put on is, you know, the more natural the fiber, the better your sleep will be in terms of of keeping you cool and keeping you comfortable. So it's not just the bed is fundamental, but but also what you're what you're sleeping in, what you're wearing or not wearing, and also the bedding as well. I find really helps with with the cooling and the comfort when you're sleeping.
Speaker 1
Okay. We're gonna get back into bedding in a little bit because we wanna we wanna pick your brain about that too. But maybe just on the topic of the technology and the mattress, shoulder pain. And I'd like to say it's because I'm on this epic, journey to be able to do a pull up unassisted, but it's not. It's happened long before I started that. Hip and shoulder pain actually came up a lot in our community in terms of their sleep wishes. And a lot of women are waking up hurting. So can you explain what's going on when someone wakes up with hip and shoulder pain? Obviously, not from a medical perspective, but in the context of is that maybe a sign that their mattress isn't supporting them in the right way any longer?
Speaker 3
Yeah. That's a great question. And not necessarily. Necessarily. A mattress can still be supportive, but changes in our body can have a real significant impact in how we actually experience pressure. So when we hear, you know, pressure points, you hear that a lot when you're talking about mattresses. This is really how your weight is evenly distributed across your mattress. If it's not evenly distributed, you're gonna have a lot more pressure happening at your shoulders, at your hips, and at your lower back. So you'll either get pain or you'll get even numbness. So it's gonna wake you up as you're sleeping, which is, of course, not great. And for women in perimenopause, you're a lot more susceptible to joint discomfort. So these areas that are already pressing more into the mattress are now gonna become even more inflamed, uncomfortable, and definitely wake you up. Something that we really aim to help with people is, different technologies in our foam, which, you know, we have two top foot layers that really work in tandem with one another. Our ND cooling comfort foam creates more of a cradled effect. You don't wanna kinda sink right into your mattress. You still wanna feel really supported, and that's what's gonna help with that joint discomfort for sure. Then also our very aptly named pressure relief foam, is really what's gonna help encapsulate that, and make sure you're feeling supported as well. You're kind of getting both of those happening at the same time. And for side sleepers, especially, this becomes really, really important.
Speaker 0
That's neat.
Speaker 3
As you're laying on the side. Right? It's a lot of people and, you know, you don't really think of that, but that's a lot of weight load bearing right on your hips and your shoulders. So we would definitely recommend more of leaning into our plush assortment, which has a little bit more cushioning to really help those pressure points. And our hybrid, our hybrid is definitely one that people come to when they have that pain. There's a quilted top layer on there with some extra comfort foam to help protect those points. But then we also have a zoned lumbar support, which really fills in the small of your back to help with spinal alignment. Right? I know so many
Speaker 0
people That's where I that's where I wake up. Especially if I've been in bed too long. Last night, I went to bed really early, and I slept really long. But I woke up with achy, achy lower back. Again, I don't have an indie mattress yet. It's coming. It's coming. But no. Yeah. So that's just that I'm not getting the adequate support
Speaker 2
back there?
Speaker 3
That's it. And, you know, we need a follow-up session after once you have your mattress. Okay. Before and after. But, yes, it's really just that lower area, and it's basically firmer coils going all across the small of your back. So it just fills in really nicely, and you don't feel that dip. Because once you have that dip, your spine's not aligned. You're gonna keep waking up trying to
Speaker 1
find that. Is that also potentially what's going on with my neck? Very much so.
Speaker 3
Okay. Yes. Yes. Because what ends up
Speaker 1
happening I go to bed, at almost age fifty three, and I wake up ninety years old. It's just disturbing. It's disturbing. Yeah. It is.
Speaker 3
It's really finding that balance of making sure that you're getting the comfort, but also support. They have to work in tandem or else you're gonna wake up in that discomfort. And to Taryn's point, we really need to think of the other accessories that are part of your sleep environment, your pillow being so, so crucial.
Speaker 0
Okay. Well, maybe we should just dive in. I really have so many questions about this right now because I'm a back sleeper generally, and I love a nice thin pillow, and it's basically nonexistent. However, I read my Kindle in bed a lot, and so I have to go on my side for that. And I've tried to bring up this, like, an extra pillow back here so I can pull it down if I'm moving to my like, what do we do? Because if you're on your side, you need a thick pillow. Right? Tell me. Is there a place that more
Speaker 1
serious intervention, ladies, for Michelle. I don't know. We certainly need a picture of this. You and your leg warmers trying to rig up your pillow while you're eating. Yes.
Speaker 0
Yeah. Is it true though, side sleepers, you need a thicker pillow?
Speaker 3
I think this is a great point because yes and no. It's it's very subjective. There's kind of these standards of, you know, yes. You do expect to have a bit more of loft when you are on a sides when you are a side sleeper to make sure you're getting that some spinal alignment. And then back and stomach sleepers do tend to have a bit of a lower loft to keep their spinal alignment as they're on their mattress, and you're not kind of like laying like this. So that is kind of a normal thing, but you're you're absolutely right. There's different use cases. We're not just going to bed and laying there. Sometimes we're watching TV. We're reading. We're doing these different things. So, yes, I think, you know, finding the perfect loft is really important. My favorite thing, and I always recommend this, is our customizable pillow at ND, where you're able to kind of take out shredded foam or add more in and find that perfect loft for you. So, you know, I I recommend this to everybody. I find everybody that gets it, finds their perfect balance where they're getting support, but they're still having the loft they actually need.
Speaker 2
I love my customizable pillow. I I can't imagine not sleeping with it and also the ability to add and take away.
Speaker 0
It's got, like, big chunky like, it's got kinda, like, it's they're heavy. Right? My son has one of these. It's it's it's quite
Speaker 2
Yeah. I mean, depending on the foam that's in it, they can be heavier. So there there there's definitely a weight to it, which I like because it doesn't deflate as easily, but it does, I find, help. Especially my son, for example, he takes a lot of the foam out because he likes it not to be a lot thinner, whereas I like a lot more foam, so I can manipulate it some more. So it's and I'm a side sleeper as well. And there's so much gimmicky pillows out there. I think you've seen them sometimes they're shaped so that way your arms sits on it. I think we've all seen those TikToks or those infomercials where there's these pillows that have these cutouts for where your arm should go, and, they're a bit gimmicky. But I think the pillow with the quality, again, with the breathability with the cotton in it and then the foam, what you can add or take away, that, for me, was a game changer.
Speaker 1
I am so excited about this. I didn't dig in enough, obviously, and realize you can customize it. I because I actually believe that some nights I need thin depending on what's going on with the bod. And then some nights I need a thicker like, I I flip back. I it's like this I've got, like, a pillow buffet in my where I sleep. It's ridiculous, and I'm always trying to but, you know, if I could have one pillow, that's amazing.
Speaker 0
I'm going online after this episode.
Speaker 2
Yeah. Ditto. Ditto.
Speaker 0
Ditto. Ditto. Ditto.
Speaker 2
We talked a little bit
Speaker 1
about the family in bed and how that's disruptive and from a heat perspective, but so I have a sleep divorce. I have for several years now. I don't even Michelle, do you remember? Like, it's been a long time.
Speaker 0
No. Like, I yeah. Like, anyway Six months into your marriage? I don't
Speaker 1
know. Yeah. Exactly. We've been married for almost seven I don't even know how long we've been married, but a long time. Anyway, my point is this, is sleep reconciliation? Maybe in my few I mean, I haven't thought about the mattress. I like to blame my husband. I like we like to blame the hormones we like to blame.
Speaker 0
There's all the reasons. Yeah.
Speaker 1
But maybe with the right mattress, I could stop blaming
Speaker 2
a lot of things and
Speaker 1
a lot of people. Is that is that Yeah.
Speaker 2
I had a a friend of ours, and they were building designing their retirement home, and she was seriously going to build two bedrooms with a a common
Speaker 1
love this friend.
Speaker 2
Oh my husband was like, absolutely not. What are people gonna say? That's ridiculous. It's a waste of money. Because it was, you know, a cost because you're basically eighty square feet. Anyways, because they're friends of ours, I told them, you know, you really should consider it. Maybe it's your mattress. Yeah. And, again, there's a combination of things, but they did end up getting our what an Endy mattress, and they're happily in the same room still. But, I think that it's the motion movement too. That is is a big thing. And I've had a few people tell me that the that not being able to feel someone move next to you is is a significant game changer when it comes to staying asleep and sleeping next to somebody, especially someone who moves around a lot. That really helps. And also if you move around a lot, then, you know, the person you're sleeping next to is, again, is is is less disturbed. I know I get up every night without fail, and so me being able to do that and get back into bed without disturbing my husband as well is is is important for a harmonious sleeping sleep.
Speaker 0
And so remember in the nineties, I think it was those commercials where they would drop the bowling ball on the bed and the wine wouldn't spill. Obviously, brand new technology, but is that that's the same concept that I can be moving around? My husband digs his feet all night long. He he literally makes holes in our sheets because, obviously, he's got callous heels or something. But that's is that the same kind of technology?
Speaker 2
Yeah. I mean, I think Vank probably speak to it better than I can considering she's, you know, on the product team and has helped design this mattress, but absolutely, I think that's probably the biggest piece of feedback that we heard from our customers is the is the the lack of motion transfer that we that that our customers are are are noticing when they're sleeping.
Speaker 3
For sure. And, you know, with the Endy mattress specifically, that transition foam layer really acts as more of like a shock absorber so that you, you know, could get in. You're cradled. You're not kind of moving around and feeling one another. And our hybrid also with those individual pocket coils, they're really only depressing where you're putting motion. When you think of, like, an old older kind of spring mattress where it would just kind of ripple that motion across, it's completely different now. That's really wherever you're actually putting pressure is where that movement kind of shock absorbs. So really, really important in our mattresses.
Speaker 1
How about snoring? Yeah. Do you have any snoring?
Speaker 2
I know. We've, we've been talking about this amongst ourselves and laughing. I know that, the pillows help because the the loft can help with that.
Speaker 0
We were just joking. No. Really?
Speaker 2
Yeah. I can. Like, if it's if you if your if your head is raised slightly, there's a less chance that you'll snore.
Speaker 3
Okay.
Speaker 2
There's also people who swear by the, adjustable beds, which Oh,
Speaker 1
that's right.
Speaker 0
You have yeah.
Speaker 2
Okay. Are compatible with and we have. So slightly raising the head can help with snoring. Of course, though, it's but our poor husbands, we're talking about how they have calloused heels, and now I'm gonna talk about more like a bear. There's other things too. Although we we we are we proudly sell our mattress, there's other little techniques that you need to bring in on top of all the other fundamentals that you need for a great sleep. Personally, I found my son's got this this has nothing to do with the mattress, but my sons have got these headbands, like, it's almost like a sweatband that have built in speakers, and they got them to wear under their helmets when they go skiing. And I was looking at it, and I put it on, and I thought, I could wear this to bed. Yeah. That's what I do. I have this thing. It just feels like it's very thin piece of material. It has two little earphones in it, and then it connects to my phone, and I play sleep sounds like Will
Speaker 1
you mind saying there's a link to that, please? And we'll include it in the show notes.
Speaker 2
Helps a lot. So I play, you know, the sound of rain. I just crank it up.
Speaker 1
Yeah. Yeah.
Speaker 0
I can't
Speaker 2
hear anything.
Speaker 0
Oh, that's brilliant. Because I
Speaker 2
find ear earplugs work, but then they get for me, when I get up to go to the washroom and I come back, they're by now, and I noticed them and they get itchy. So I have lots of friends who swear by earplugs. They can't go to sleep without wearing earplugs. For me, they get itchy, but I find this headband, it's completely sold for something totally different. Uh-huh. It's weird to, like, young people who are using it to go ski. I'm honestly wearing it to bed.
Speaker 1
That's amazing, though. That's brilliant. Michelle, that might just complete your nighttime outfit. No. Like, how good am I gonna look? So, Erin and Van, you're customer experience gurus, and you are interacting with clients all the time, and and taking their feedback. And I think there are a lot of people as well who maybe aren't even waking up or doing the duvet dance or dealing with the snoring or what have you, but they're waking up and they're just not rested. And there can be a lot of things contributing to that, especially as we get a little bit older or we hit this perimenopausal stage. But can that also be just your mattress is not serving you?
Speaker 2
Yeah. I think, we are mattresses, and most mattresses have a a ten year warranty. Ours comes with a fifteen year warranty.
Speaker 1
Oh, okay. Cool.
Speaker 2
And but we I think that's done strategically in the industry because look how different your life was fifteen years ago.
Speaker 1
Oh my god.
Speaker 2
Like I know too. Like, it's unbelievably different.
Speaker 1
I could have slept anywhere anyhow. Like yeah.
Speaker 2
Totally. So, I mean, your life, my body, everything is unrecognizable than it was fifteen years ago. You know, your your body size may have changed. You may not have the same person sleeping next to you anymore. You may have a different person sleeping next to you than you did fifteen years ago. I've had a
Speaker 1
replacement since fifteen years, like
Speaker 0
Yeah. Yeah.
Speaker 2
All of these. Had children. Yeah. So you were you were you were co sleeping with your children, now you're not. And so everything's changed, really. You're now having to do like myself, I'm having to do all of these strength training that I didn't have to do before because I'm trying to fight off osteoporosis. And so my routine in terms of what I'm doing to my body has changed a lot. I never used to do strength training, and now I am. And now I have pain where I didn't normally have pain. So you could say it's it's not you, it's me. You've heard that saying? And it maybe it's not so much a mattress, maybe it's you. There's not probably there's gonna be nothing wrong with your mattress. But Right. Things have changed dramatically in your life. I'm not even getting into the hormonal changes that you go through when you reach your your late forties, early fifties, or even your early forties depending on where you're at in your perimenopause stage. But it's you've changed. And, you know, you could look at your mattress, and you're like, it doesn't look like it's dipping. It doesn't look like it's sinking. There doesn't look like there's anything wrong with this thing. And yet I'm not waking up rested. And when we've talked to our customers and we ask, how do you sleep? And, what is your sleeping pattern now? And and how are things changed? And I think that's an important question that everyone, especially your your listenership, should be asking. It's like, what has changed in ten or fifteen years? And what do I prop possibly need now to help me get the rest that is so unbelievably important in any time in your life, but certainly now.
Speaker 0
I love your branding rise rise to shine, which is really powerful. And I think that what what happens at night, they say they so many and and we will be having a, podcast about this shortly in the sleep series, but they talk about the fact that what you do during the day sets you up for your sleep. But then the other side of that cycle is how you sleep also sets you up for the rest of your day. And if if, you know, if we're not sleeping, we can't even be good humans some days. So thank you for that. We did talk a little bit already about some of the bedding and sheets and pillows and all of that stuff, but maybe we could talk a little bit more. So I could come and get my Endy mattress, which I'm getting very soon. And then I I also need to be outfitted with what are the things that I need for my sleep sanctuary at home?
Speaker 3
There's definitely supporting things that you would wanna have with you and things to keep in mind as you're looking for your sleep environment. I'd start right with a mattress protector. We don't wanna undo all of the cooling and airflow that's now built into the mattress with a mattress protector that's gonna go over top of that and make
Speaker 2
it like the rubber ones. Yeah.
Speaker 3
Yes. Yes. We wanna make sure that we're getting something breathable. Very important. Something with Tencel is really great as well. Nice having that airflow. But really bedding. Bedding is so, so important. Layering of bedding, rather than one really heavy duvet doing your duvet dance, you wanna layer different blankets, natural materials, all the better. Natural fibers really help breathe that, bring bring that breathability, and have that coolness throughout the night. Also, something like a muslin blanket, something that you're really kind of building up on your bed and more of an all season duvet is really gonna be helpful as well. But your pillow, your pillow is so important. We touched on a bit earlier that, you know, you could have the perfect mattress, But if it's not the right loft and support for you with your pillow, you're not gonna have the spinal alignment you need. And you could think it's your mattress, but it's actually your pillow that you need to replace.
Speaker 0
So are all of Endy's pillows the stuffable, unstuffable, like the adjustable?
Speaker 3
No. We actually have a few different options. Yeah. Customizable. So we we have an everyday pillow, which is nice, and it's just a really great pillow with hypoallergenic fiberfill, really comfy. Some people like to get a couple of them and kind of play with them as they're reading, prop themselves up. The customizable really, really brings a lot of flexibility to get that feel that you want. But then we also have a memory foam pillow, and I think you might actually like this one because you were saying you like something a bit lower loft. It's got really great breathability, lots of kind of, perforations through the foam itself, but very, very supportive for your for your neck and your shoulders so that you're getting correct spinal alignment. So there's definitely something for everybody and a great trial period as well. So you can actually have it in your home, try it for sixty days, and truly make sure it's the best one for you.
Speaker 0
So if I'm going on to the Endy site and I'm looking at pillows, how do I figure out which one I want and need?
Speaker 3
That's a great question. And I think that's what I love about our Endy assortment is there's not a ton of gimmicks like Erin said earlier. There's there's really gonna be something for everyone, and it's not this crazy assortment. It's very simple. It's very clear. Okay. That's the one I'm gonna gravitate to. I think it's a good idea to start the customizable one. That one really, you're gonna be able to tailor it to yourself, but it's really your personal preference also. If you're used to having a full memory foam pillow, that's likely the one you're gonna gravitate towards. If you like a fully fiber filled pillow, that's the one you're gonna grav gravitate towards. And then right in the middle is that customizable. We're kind of getting a bit of both because the shell of it has the fiber fill and then the inside has foam. So you're getting kind of a blend of both.
Speaker 2
We also have really generous trial periods with our products. You know, the longest one we have is is with our mattress, but for our accessories, the pillows, for example, we have a sixty day, fixed sixty night trial. So if you get a memory foam pillow and you've heard about them and you think, oh, I wanna try out these these all foam pillows, and then you take them home and you realize this is not for me at all. I'm actually really not enjoying my sleep. I'm quite confident it's the pillow. We don't want anyone sleeping on a product that isn't working for them. Sleep is too important for you to be stuck with something that, you know, you you you bought and now you have it, and now you're like, okay, now I'm stuck with it. So you reach out to our team. Our team are is happy to do an exchange or return it, but we can also talk to you about what's not working, what is working, and then just do the exchange, you know, free returns, and then we'll send you another pillow depending on the difference in cost, and and we can do all those arrangements for you. That way you are getting, the sleep you need, and that's what all of our our sleep products have, trial periods. We always say the best showroom is your bedroom, and, so for you to really sleep on it and and know, is this really what I want? And, our customer experience team is is very, very, very well versed on on how to handle some of the questions coming in and and, you know, really probe and say, okay. What what exactly is hurting you or not working? And coming up with recommendations to to, you know, get you sleeping the way you should be sleeping because we truly believe it's just way too important a thing to not to to to not get right.
Speaker 1
Well, and I think you have over thirty thousand five star reviews at this point Yeah. Which is impressive. Do you have some customer success stories that you could share?
Speaker 2
One of those reviews that we get are people who just describe that. That's saying, when I got this mattress or the pillows or it wasn't for me, and I wasn't I wasn't feeling it. When I reached out, there was no pushback. There was no, well, give it a little more time. It was, okay. We we can help you with that. We can exchange it for a different firmness level. We can exchange it for either a hybrid or the foam depending on which one you had, or we can come pick it up and give you your money back. And I think that's a lot of the is the no risk, and that they thought calling in, they're like, okay. I'm I'm gonna get ready for a fight now because Yeah. Yeah. And our attitude is like, no problem. We can help you with this. And I think that is probably some of the the best reviews we get are from customers who needed to switch it up or return it. And then I was telling Van, I was I was in a a pub one night, and a woman I work I I'm friends with told someone I don't know how she got into a conversation with a woman in the bathroom. Sometimes you have the best conversations in a woman's bathroom. She did. And Yes.
Speaker 3
She did.
Speaker 2
And she told this woman was talking about sleeping and her Endy, and she said, oh, my girlfriend is upstairs. She works at Endy. And she came up and said, do you work for Endy? And I said, I do. And she goes, you've saved my marriage. I just wanted you to do that. Stop. It was the funniest thing, but it was also she was saying, my husband was driving me crazy. It was just bouncing around. That's awesome. It was, I couldn't sleep because of the motion transfer. And, she was, I just wanted you to know that you're you you guys saved our marriage. I thought that was it was funny, but it was, it was great. You know, she bought me a drink too. I I'm very serious.
Speaker 1
I am I am very optimistic about sleep reconciliation for me. So stay tuned. We'll, maybe we'll have another episode or maybe I'll be calling you direct Erin for some coaching. That's amazing. Yeah.
Speaker 2
That was a great story. And Van, of course, she sees all of the product reviews that come in considering she leads our product team, and I'm sure she's versed with pride when she reads some of those product reviews as well.
Speaker 3
For me, it's definitely the ones I think that speak to pain relief that really resonate with me because it's just such a wide spectrum too. It can be I feel better. I was able to run my ten k or throw my kids up in the air, but it's also people just feeling well enough to get out of bed the next day. And that whole spectrum and seeing that just, you know, it just hits home of what we're trying to achieve here at ND.
Speaker 2
I think that's, you know, the fundamental of it too. There's so many things that you can do to help your sleep. I think, you know, we respect your your listenership too much to to think it's if you don't get an NDE, you're never gonna sleep again. Of course, you know, your your your listenership is way too intelligent for that. There's a variety of things. There's supplements. There's hormone, HRT that you can take. There's, you know, the type of the damage you're sleeping in, your pillow. But I I think the one thing that we're most proud of about our mattress is you don't have to think about it. It's that one fundamental that it's it if you don't have that, then you don't have much. It's like you can have all the ingredients to make an amazing pizza. You can have the sauce, the cheese, the vegetables, the pepperoni. But if you don't have really good dough, you're not gonna have a good it.
Speaker 1
So if you're if you're eating cauliflower crust, no offense to people who eat cauliflower crust, but
Speaker 2
Who wants that?
Speaker 0
Nobody. Nobody wants that.
Speaker 2
No one wants that. It's like it's it's the, it's the fundamental for
Speaker 0
You get the base.
Speaker 2
Yeah. Yeah. And all the things that you can change in your throughout the years that you'll have to do. Sometimes you'll have to change your your pajamas. Sometimes you have to add supplements. Sometimes you, you know, you wanna have some sleep aids at night. Sometimes you wanna, you know, change up whoever's sleeping next to you. There's lots of things that you can do to help.
Speaker 1
It's a whole other podcast.
Speaker 2
That's gonna happen. Hey. That's a whole other story. But I think the fundamental is, getting what you're crawling into and out of every day, is table stakes when it comes to a great night's sleep.
Speaker 0
Well and on that note, we'd love to know what you both think. What is the one thing that you want every woman to know about reclaiming their rest in perimenopause?
Speaker 2
I'd say being open to trying new things. For me, that has been really important. Again, I as I talked before, the, you know, the fundamental of having your sleep surface be of quality is is really important. And and looking at that first and saying, is it is it my mattress? It it may be nothing wrong with it. As I said before, you could look at it. You could, you know, take all the bedding off and measure it with a ruler and be like, no. It's it's not sinking. But asking us those questions like, when did I buy this thing? And what was my how was my life different when I bought it? Because sometimes you forget. Right? And you think, what about this in two thousand and seven or something? And and then when you get that right, when you when you, you know, dive in and think, what is it that I really need from my sleep surface? Then you can open yourself up to a whole bunch of other different things. I take vitamin b twelve before I go to bed because I find it helps with, you know, that jittery leg. Yeah. But I don't know if I'll need to take that forever. So that's, you know, one thing that I can do now and and not have to. You know, what I what I wear to bed, my sheets, my bedding, all of these things can can switch it up. Because one thing that works amazing may not work in a year's time, but one thing that we are really proud of is that, we're confident that you wouldn't need to even think about a mattress, for another ten to fifteen years if if you if you get one of ours. It's overthink what you what you could what's easy to switch up, but the things that aren't as easy to switch up, you know, a mattress sometimes, that's something you don't have to think about. And I think your your your mattress is something that you shouldn't have to think about.
Speaker 0
Yep. Absolutely.
Speaker 3
I love that. I think I would also say don't put, you know, reclaiming your rest on the back burner. I think it's especially at perimenopause time like this just kind of collision of needs and demands when you really need the most mental clarity, but you're having this fragmented disruptive sleep. Don't let it just become something that's on your to do list. I need to deal with that at some point, or this is just how I am now. There are real kind of tangible changes you can make that are gonna have more of an impact on your sleep than you realize that could start as early tonight.
Speaker 0
Excellent answer.
Speaker 1
Thank you so much. That was great, guys. Thanks so much for listening to the show. If you like what you hear, please subscribe and write a review.
Speaker 0
So more women can find us and get a better understanding of what to expect in perimenopause.
Speaker 1
This information is not intended as medical advice. The intent of this information is to provide the listener with knowledge to support more efficient and effective communication with their medical provider.
